Interface Down Between PMS and POS
Restaurant charges stop posting to guest folios after an OPERA Cloud interface failure.
Read article →Hospitality IT Knowledge Hub
Real PMS & POS Problems, Documented and Explained
Every article below comes from an actual hospitality implementation or support case. The problem, symptoms and likely cause are free to read. The full step-by-step solution can be unlocked individually via M-Pesa.
KDS Not Showing Kitchen Orders
Orders placed at the POS terminal do not appear on the kitchen display during service.
Read article →Back Office Revenue Mismatch
Month-end back-office totals do not reconcile with POS-generated reports.
Read article →More articles are added as new implementation and support cases are documented. Have a specific PMS/POS problem you'd like covered? Let us know.
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