Hospitality IT Training
Learn the Systems That Run Hotels & Restaurants
Practical training for hospitality staff who need to understand their PMS/POS, and for individuals aspiring to build a career in hospitality IT.
Course Modules
Training Modules (Expanding Catalog)
Modules can be taken individually or as a structured programme. New modules are added regularly — this structure is designed to grow.
Introduction to PMS
What a Property Management System does and how it fits into hotel operations.
OPERA PMS Fundamentals
Core navigation, reservations, front office workflows in OPERA PMS.
OPERA Cloud Fundamentals
Cloud-based front office operations and key configuration areas.
POS Fundamentals
How restaurant and bar POS systems process orders, payments and reports.
Simphony / MICROS Fundamentals
Workstation operation, menu structures and basic configuration.
Hotel Networking
Networking concepts hospitality IT staff need — from cabling to Wi-Fi coverage.
PMS/POS Integration
How interfaces pass charges and data between hospitality systems.
Back-Office Systems
Understanding reporting, revenue management and back-office reconciliation tools.
Interface Mapping
Mapping revenue centres and tax codes correctly across connected systems.
Hotel IT Troubleshooting
A structured approach to diagnosing PMS, POS, network and interface issues.
Go-Live Preparation
What to check and prepare before launching a new hospitality system.
End-of-Day Processes
Understanding and correctly running end-of-day/night-audit routines.
Who This Training Is For
- Hotel and restaurant staff who use a PMS/POS daily and want to understand it better
- Hospitality managers overseeing technology decisions
- In-house IT staff supporting hospitality systems
- Individuals aspiring to start a career in hospitality IT
How Training Is Delivered
Sessions can be delivered on-site, remotely, or in small groups depending on the module and your property's needs. Course scheduling, pricing and enrolment details are confirmed directly with a consultant.
Start Learning Hospitality IT