1. Hospitality IT Consultancy
Independent advice on the right PMS, POS and network setup for your property size and budget — before you spend on the wrong system.
Our Services
Hospitality IT Services for Hotels, Restaurants & Lodges
Every service below is built around a real operational problem hospitality businesses face — from first PMS setup to daily POS troubleshooting.
2. PMS Implementation & Configuration
Room types, rate plans, taxes, folio routing and user roles configured correctly from day one, avoiding costly reconfiguration later.
3. POS Implementation & Support
Menu building, pricing, discounts, tax classes and printer/KDS routing so front-of-house staff can post orders accurately from launch.
4. OPERA Cloud / OPERA PMS Support
Configuration reviews, user access management, interface checks and issue resolution for properties running OPERA Cloud or on-premise OPERA PMS.
5. Oracle Simphony / MICROS POS Support
Workstation and enterprise-level configuration, menu management and troubleshooting for Simphony and legacy MICROS environments.
6. Prologic First Consultancy
Setup, configuration guidance and operational support for properties using Prologic First hospitality management software.
7. PMS & POS Integration
Configuring the interface between your PMS and POS so restaurant, bar and other charges post correctly to guest folios in real time.
8. Back Office Interface Mapping
Mapping revenue centres, tax codes and departments between your POS, PMS and back-office/reporting systems to keep figures consistent.
9. Hotel System Go-Live Support
On-site or remote presence during your launch period, resolving configuration gaps and user errors as they happen — not days later.
10. System Troubleshooting
Diagnosing PMS, POS, interface, network and printer issues that disrupt daily operations, with clear explanations of the root cause.
11. Hospitality IT Training
Structured training for staff and IT teams on the PMS/POS systems they use daily, and for individuals entering hospitality IT as a career.
12. Restaurant Technology Consultancy
Advice on POS selection, kitchen display systems, online ordering integrations and restaurant-specific technology decisions.
13. Hotel IT Infrastructure
Server rooms, workstations and device setup designed around the uptime hospitality operations require.
14. Network Setup & Troubleshooting
Reliable wired and wireless networks that keep PMS terminals, POS stations and KDS units connected without dropouts.
15. Preventive IT Maintenance
Scheduled checks on servers, terminals, printers and network equipment to catch problems before they affect guests.
16. User Training & System Onboarding
Practical, role-based training so front office, restaurant and back-office staff use the system correctly from their first shift.
17. Post-Implementation Support
Ongoing support after go-live — configuration adjustments, refresher training and troubleshooting as your operation evolves.
18. Hospitality System Health Checks
Periodic reviews of your PMS, POS, interfaces and network to catch misconfiguration, unused licences and emerging risks early.